News & Blog

At Great Places, delivering the services you expect isn’t something we leave to chance. It’s a promise we make to keep improving how things work and to make changes that genuinely improve everyday experiences for our customers. Last year, we introduced a new way of doing this by bringing colleagues from different teams together into […]

Over the past year, Insight customer group has been busy reviewing how our services are working for customers. They share their scrutiny findings with the Great Places Board, showcasing what’s going well and suggesting practical ways we can continue to improve. Insight’s work is grounded in real customer feedback, making it a powerful way for […]

An update from our Sustainability Team Over the past year, we’ve been working hard to improve the energy efficiency of our homes – and we’re pleased to share the progress we’ve made so far. Thanks to a range of home improvements, 705 Great Places homes have now been upgraded to an EPC band C rating. This means better‑insulated homes that are […]

Great Places is pleased to be delivering 30 new affordable homes at Park Hill in Sheffield, as part of the next phase of regeneration at the iconic Grade II*‑listed development. The homes will be delivered within Phase 4 of the Park Hill scheme, where 30 of the 125 new homes planned – 24% of the […]

Our offices are closed from 6pm on Thursday, 2 April 2026 until 8am on Tuesday, 7 April 2026 due to the Easter break. During this time we will be operating an Emergency Only Service. If your repair falls into the emergency category you can call us on our local rate number 0300 123 1966, please listen to the […]

Progress Continues at Russell Road as Kindred House and Lavender House Take Shape Our latest update on the progress at our Russell Road development, highlighting recent construction milestones, ongoing community involvement, and the next steps for the project. Work continues to progress at pace on Kindred House — the UK’s first purpose‑built, majority LGBTQ+ Extra […]

We’re part of the 20% Movement, a Greater Manchester Housing Providers’ (GMHP) pledge to increase the number of social housing tenants working in their organisations so that they represent 20% of their colleague bases by 2036. This is to reflect the importance of representing the communities we serve, and for the invaluable insight those with […]

As temperatures dropped this winter, our colleagues came together to make sure our customers were supported to stay warm, safe and well.

Did you know your rent is changing from Monday 6 April? You don’t need to fill out a change of circumstances – this will over complicate things. Universal Credit will prompt you via your journal after Monday 6 April so that you can advise them of your new rent and service charge. This is the […]