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Contact us

You can contact us using the form below, we aim to respond to all enquiries within 3 working days. If you would like a faster response we have a Live Chat facility through Chatabot where you can speak directly with us between 8am and 6pm – Monday to Friday.

Anti-social behaviour

To report anti-social behaviour, please use the anti-social behaviour reporting form

Report anti-social behaviour

By email

You can get in touch via email using customerhub@greatplaces.org.uk

On social media

You can also contact us via FacebookTwitter, or web chat.

By post

Great Places Housing Group
2a Derwent Avenue
M21 7QP

By phone

We’re open for business 8am–6pm, Monday to Friday. You can call us on our local rate number 0300 123 1966.

Need our help out of hours?

For emergency repairs assistance outside of our business hours, please call our usual number 0300 123 1966 and select option 1.

How to find us…

2A Derwent Ave, Manchester M21 7Q – see here

Media enquiries

For media enquiries please contact our Great Places communications team on:


Please note, if you are contacting the communications email address about a media query outside of our operating hours (8am–6pm, Monday–Friday) then you will receive an automated reply with an out-of-hours mobile number to contact. This inbox is not monitored for customer enquiries, please use the customerhub@greatplaces.org.uk email address above for enquiries of this nature.