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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs

Sun Shining with clouds

12/08/2022

Staying safe in the warm weather

The Met Office has issued an Amber Warning of Extreme heat that continues over the weekend followed by a Yellow Warning of Thunderstorms for Monday. There is also a Level 3 Heat Health Alert in place. Amber Warning of Extreme Heat Heat Health Alert – Level 3 Daytime temperatures are expected to rise to around […]

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03/08/2022

Article by: Great Places

Forge gets green light for 58 homes on site of old Bolsover hospital

Our joint venture Forge New Homes has secured planning permission for its second development on the site of the old Bolsover hospital, near Chesterfield. The development of 58 high-quality three-and four-bedroom homes follows on from the launch of their inaugural development, The Hedgerows, at nearby Pilsley, which is currently open for sales and will be […]

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03/08/2022

Article by: Great Places

We want to be there for you – ASB Survey

Great Places want for all of our customers to be able to enjoy their homes without fear of anti-social behaviour, hate crime or domestic abuse. If you need to report any of these things to us, it is important that we meet your expectations on how we should support and help you in these situations. […]

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