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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs

17/10/2024

Great Places and Partners Secure Land for Major Housing and Community Project in Manchester

Great Places in partnership with Greater Manchester Youth Federation and Kellen Homes, Sigma Capital Group and Centrepoint has signed a deal to secure the land for a new development of 303 homes and a major youth, community and sporting hub in Gorton. The agreement gives the green light to deliver a significant investment in Manchester […]

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16/10/2024

Checking in with Athelstan Primary School

We granted Athelstan Primary School in Richmond Park, Sheffield, £4,000 to go towards the purchasing of online learning tools, used by Pupil Premium children in their popular Breakfast Club. Over six months, this has had a significant impact on pupils' learning and engagement.

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10/10/2024

Marking World Homeless Day

We work extensively with Greater Manchester Housing First and the Rough Sleepers Accommodation Programme (RSAP) to help tackle homelessness and rough sleeping across our regions, and to support our customers into permanent accommodation. Today is World Homeless Day, and our Independence and Wellbeing Teams have marked the day by hosting sessions with colleagues and customers to increase understanding around the issue and to provide assistance to customers seeking support.

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