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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs

30/06/2025

Great Places and Holistic Fire Safety Donate Life-Saving Defibrillator to Radcliffe FC

Great Places, working with our building safety partner Holistic Fire Safety, has recently donated a life-saving defibrillator to Radcliffe FC, a local football club dedicated to serving the community as part of the fire safety contractor’s social value commitments. The defibrillator donated to Radcliffe FC will be used to provide immediate medical assistance in the […]

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30/06/2025

Partnerships awarded new four-year contract

The Greater Manchester Housing First Partnership is proud to announce that has been awarded a new four-year contract to continue  to deliver both the GM Housing First and the GM Rough Sleepers Accommodation Programmes. Watch the full statement here This means that the Great Places-led partnership will be able to continue to support over 350 […]

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25/06/2025

Article by: Great Places

A repairs success story at Willow Court

A complex high-rise repair in Manchester became a shining example of innovation, teamwork and determination by Great Places Repairs Team.

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