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At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs


Article by: Great Places

Brewing Opportunities with Great Places

Great Places launches Barista training initiatives, aiming to foster skills development and create meaningful opportunities for our communities.

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Your rent booklet is on the way

Look out for your rent booklet over the next few days.  Most rents will go up by 7.7% from 1 April 2024. We set our rents using Government guidance. To calculate the increase, we use the September 2023 Consumer Price Index plus 1%. This means they usually go up by slightly more than the rate […]

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MPT Steps final mentor event


More Positive Together closes after making a Great impact

The More Positive Together (MPT) and MPT Steps programmes closed at the end of 2023 after six years helping people across the county – and Great Places were a major player. The projects were aimed at enhancing the skills and employment prospects of residents in some of Lancashire’s most deprived areas. The programme was delivered […]

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