Our customer offer

Our property is your home, so it’s important there’s a two-way relationship. That’s why we’ve made it easy for you to contact us when it’s convenient - online 24/7, by phone, or in person.

Home insurance

Did you know we provide home insurance cover for as little as £2 per week with a range of payment options?

Find out more

Are you a Great Places customer?

Great Places online repairs reporting tool

Report a repair

It's now even quicker and easier in the customer portal, or as a 'guest'

Report a repair here

Real Choice, Real Change

Hear first-hand from customers how they have been able to make a difference to themselves and their communities through volunteering with us.

Read John's story

Great Places is proud to be a profit-for-purpose organisation

We choose to use a significant portion of our surplus to go far beyond our landlord obligations and realise our vision.

Find out how

It's good to talk...

Your feedback is important to us and we're always keen to hear what you think — so we can use your comments and ideas to improve and tailor services.

Provide feedback to Great Places

Our Corporate Plan 2018–21

Our Corporate Plan is all about how we are laying solid foundations for the future.

Read it here

Great People, Great Stories

Chloe is the second customer in our 'Great People, Great Stories' series. We caught up with Chloe to see how her newly launched business is going!

Read it here

Providing outstanding customer service
& support

We provide affordable, social and supported housing across the North West and Yorkshire

How can we help you?

Helping you find work

We understand how difficult it can be to find a job but we are here to help.

Get employment and skills help

How can we help you?

Great Places Housing Group provides affordable social housing across the North West and Yorkshire.

As one of the largest home building housing associations in the North, we work in some of the region's most diverse neighbourhoods; meeting the differing needs of the communities that we serve.

Our values drive our business and we are committed to improving the lives of the people living in our 19,000 homes.