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19/02/2026

Have your say on new information rights for social housing tenants

The Housing Ombudsman is asking customers to share their views on a new set of rules called the Social Tenant Access to Information Requirements (STAIRs). These rules are designed to give housing association tenants clearer rights to ask for information about how their homes are managed. STAIRs will set out what information housing associations must […]

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19/02/2026

Have your say through customer‑led scrutiny

Insight is exploring "What Matters Most" to customers, using feedback you’ve already shared to help shape a new Code of Conduct

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18/02/2026

Article by: Great Places

Legacy benefits are ending

All legacy benefits will end by 31 March 2026. If you still receive one of the benefits, you must move to Universal Credit by the deadline in your migration notice letter or your payments will stop.

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Great Places Housing Group

Social purpose is at the heart of Great Places Housing Group. A not-for-profit organisation, Great Places owns over 26,000 affordable homes in more than 30 local authority areas across the North West and South Yorkshire. In 2024/25 Great Places delivered 726 new affordable homes and sold 196 homes for shared ownership. It invested over £230 million into building new homes as well as running a wide range of projects and initiatives to help our customers and their communities. It currently has over 2,300 homes on site.