customer offer great places

Our customer offer

Our property is your home, so it’s important there’s a two-way relationship. That’s why we’ve made it easy for you to contact us when it’s convenient - online 24/7, by phone, or in person.

Contact us
home insurance - great places housing group

Home insurance

Did you know we provide home insurance cover for as little as £2 per week with a range of payment options?

Find out more

Are you a Great Places customer?

Register today and manage your home and tenancy online with just a few quick clicks!

Register now
Great Places online repairs reporting tool

Report a repair

It's now even quicker and easier in the customer portal, or as a 'guest'

Report a repair here

Great Places is proud to be a profit-for-purpose organisation

We choose to use a significant portion of our surplus to go far beyond our landlord obligations and realise our vision.

Find out how

It's good to talk...

Your feedback is important to us and we're always keen to hear what you think — so we can use your comments and ideas to improve and tailor services.

Provide feedback to Great Places

Our Corporate Plan 2018–21

Our Corporate Plan is all about how we are laying solid foundations for the future.

Read it here

Helping you find work

We understand how difficult it can be to find a job but we are here to help.

Get employment and skills help

How can we help you?

Great Places Housing Group provides affordable social housing across the North West and Yorkshire.

As one of the largest home building housing associations in the North, we work in some of the region's most diverse neighbourhoods; meeting the differing needs of the communities that we serve.

Our values drive our business and we are committed to improving the lives of the people living in our 19,000 homes.

Finding a home

Looking for a new home? Click here to find out how you can rent or buy a Great Places home.

Find a home 
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Great Places Housing Group

Focused on improving the lives of people living in our portfolio of 19,000+ homes.

Read our Annual Report and find out how we've performed over the last year.

Find out more 
  • £100.7m


  • 254

    New homes built

  • 261

    Households helped into work

  • 93.8%

    Satisfaction with our repairs service