Since taking over The Old Ribbon Mill in 2022 following our merger with Equity, Great Places has faced a number of challenges—but also achieved some remarkable progress. This historic block of flats, nestled in the heart of Macclesfield, has undergone a significant transformation, both physically and in terms of community wellbeing.
Turning challenges into opportunities
When we assumed responsibility for the building, we inherited a range of issues. The property required urgent external works, including repairs to the roof and chimney stack, and we were experiencing high turnover of tenants, anti-social behaviour (ASB), and general dissatisfaction among residents.
Recognising the need for a fresh approach, our Neighbourhoods team, Andrew Kelly, NSM and Colette Blease, ASM, began working closely with existing customers and Cheshire East Council to create a more sustainable and supportive living environment. This collaborative effort focused on ensuring the right mix of new tenants and fostering a sense of community.
Investing in safety and appearance
One of the most significant milestones has been the completion of major external works. While these improvements caused some disruption, they were essential to enhancing the safety and appearance of the building. The roof and windows have now been fully repaired, and the building stands as a much more secure and welcoming place to live.
The results of our efforts are already being felt:
One customer summed it up to us: “Over the last couple of years, I would definitely say that the Old Ribbon Mill has become a better place to live in. Following the external works it now looks better and has a much better vibe and community feel.
I have lived here now for 8 years and can honestly say I am the happiest I have ever been in my home.”
Looking ahead
The transformation of The Old Ribbon Mill is a testament to what can be achieved through partnership, persistence and a commitment to community. While challenges remain, the progress made so far is a strong foundation for continued improvement.
At Great Places, we’re proud to support thriving communities and The Old Ribbon Mill is a shining example of what that looks like in action.
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