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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Building Safety Engagement

As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.

Building Safety Engagement

Latest news and blogs

23/07/2026

Savings on family meals and activities this summer

As we head into the school holidays, extra family activities mean extra costs. But, the good news is that there are plenty of ways to enjoy the summer without spending a fortune! Many restaurants and cafés are offering free or discounted children’s meals this summer. For example, children can eat for £1 at Asda Cafés, […]

Read Savings on family meals and activities this summer

23/07/2026

Article by: Great Places

Summer holiday support for families and children

Help with food, activities and family days out this summer

Read Summer holiday support for families and children

23/07/2026

Plans submitted for 152 affordable homes in Woodley

Great Places and Anwyl Partner Projects have submitted plans for 152 affordable homes in Woodley, helping to meet growing housing demand in Stockport.

Read Plans submitted for 152 affordable homes in Woodley