Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
02/06/2026
Kids Love Yoga – a growing club in Richmond Park
Our Community Investment Team are committed to building healthy communities in our neighbourhoods. This has seen a real shake up in Richmond Park, with Healthwatch Sheffield consulting with local residents to find out what provisions they’d most like to see, as well as hosting drop-in wellbeing events. One key theme that kept coming up was […]
27/05/2026
Article by: Great Places
The Bread and Butter Thing comes to The Welcome
The Bread and Butter Thing has relocated to The Welcome Café in Knutsford, bringing its service to even more local families.
26/05/2026
Work set to begin on 65 new affordable homes in Wigan
Work is set to begin on a new development of 65 affordable homes in Wigan, as Great Places and Stonebond move forward with plans for the Christopher Street site. Following planning approval, Great Places and Stonebond are preparing to start on site in the coming weeks, bringing a long-vacant brownfield site back into use. Located […]
