At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
05/03/2026
Article by: Great Places
Lara’s journey from a single text message to launching her own Portuguese pastry business shows how the right support can mean real opportunities.
05/03/2026
At Great Places, we’re committed to helping customers create safe, comfortable homes and sometimes that means going beyond bricks and mortar. Over the past few years, we’ve built strong partnerships with local charities to provide pre-owned furniture, household appliances, and even recycled paint to customers in need across the central region. Who we work with Emmaus – covering Bolton, Bury and Little Hulton The Brick – supporting Wigan […]
05/03/2026
We caught up with Matt Deaville (Housing Management PFI Manager) to get a sense of his role and perspective at Great Places. What does your role involve? I oversee the tenancy management of around 630 properties in Oldham as part of a contract with Oldham Council called the PFI. Day-to-day, this means managing a team of 10 colleagues at […]
