Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
20/07/2026
Article by: Great Places
Northmoor Community Association celebrates 25 years of community impact
Northmoor Community Association has marked its 25th anniversary, celebrating a quarter of a century of strengthening communities and creating opportunities in Longsight.
20/07/2026
Great Places and partners celebrate topping out at 148-home Hatters Yard development
Partners including the Leader of Stockport Council recently came together to celebrate a key milestone at Hatters Yard, our landmark £41 million affordable housing development in Stockport town centre. Councillor Mark Roberts joined representatives from Great Places, Stockport Council, Homes England, Bridgestone Construction and local community organisations at the Chestergate site, where construction has now […]
20/07/2026
Homeswapper service gets a relaunch
Thinking about a change of scenery? Then Homeswapper could be the solution you’ve been looking for! The mutual exchange scheme allows customers to exchange their homes with another tenant, which could be from another housing association in another part of the country, is set for a change. The service has had a makeover and will […]
