Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
15/09/2026
Providing healthy meals to families in need
Over the past few years, our Community Investment Team have partnered with Food Works, the organisation whose mission it is to fight food waste and create a fair and sustainable food system in Sheffield.
15/09/2026
Building healthy, happy holidays this summer
Our Community Investment and Wybourn Works teams joined forces with the Pat Midgley Community Hub Foundation to provide family-friendly activities.
15/09/2026
Gas Safety Week 2026 – Take no chances
This week is Gas Safety Week 2026, an annual awareness week to remind everyone to ensure their gas appliances are working properly.
