At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
01/10/2025
Article by: Great Places
"Our first TOinC Day at Longridge was a brilliant example of what happens when we come together with purpose.”
29/09/2025
A group of Blackburn customers have been getting closer to nature thanks to a communal gardening project. Great Places helped to secure £9000 in Lottery funding, thanks to Community Partnership Manager Aateeka Bashir, which was used to buy a host of items including a greenhouse, planters, plants, tools etc at Bowland House. The greenhouse was […]
26/09/2025
From 27 October 2025, Awaab’s Law will require social housing landlords including Great Places to fix emergency hazards and serious damp and mould problems quickly. This law was introduced after the tragic death of two-year-old Awaab Ishak in 2020, caused by mould in his home. We have taken the opportunity to review how we handle […]
