At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
03/05/2024
The Housing Ombudsman has launched a consultation for social housing landlords and is looking for feedback on its principles of good practice and proposed approach to delivering good practice. The overall aim of Good Practice is to drive improvements for social housing customers through learning from complaints. The new proposed approach is to encourage landlords […]
30/04/2024
Work is progressing in preparation for submission of plans for Russell Road towards to the end of next month. Thanks to everyone who shared their views on our plans as part of the consultation. Following the consultation and further discussions with the planning team at Manchester City Council, we’ve been working with the project architects […]
24/04/2024
Great Places has started work on our £20m apartment scheme at Laystall Street just off Great Ancoats Street, in Manchester city centre. The new nine-storey residential development, being delivered in partnership with Eric Wright Construction and part-funded by Homes England and Greater Manchester Combined Authority’s Brownfield Housing Fund, will provide 89 one and two-bed apartments […]
