Support for you
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
If you are looking for other support not listed, please contact us.
Managing your money and cost of living
Safety and wellbeing
We’re here to help you however we can, and our website has plenty of information on support available to you.
If you’re concerned about the safety and wellbeing of yourself, a neighbour, or one of our customers, please get in touch. You can contact us on 0300 123 1966 and select “concern for an individual’s welfare” or you can also speak to us via Live Chat.
For anyone struggling with mental health, you can find a range of support via the Hub of Hope website.
Remember, if you, or someone you know, is in immediate danger, please call 999.
Home Contents Insurance
If you have to replace the contents of your home, it could prove very expensive. We therefore recommend that you get your personal belongings insured against events from just £2.99 a fortnight.