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Customer Committee

25/02/2026

MyGreatPlace – better communications with the help of Customer Committee

At Great Places, we’re always looking for ways to make our communications clearer, more helpful and shaped by the people who use them, our customers. That’s why our Communications Team recently teamed up with our Customer Committee to review how we share information, starting with the MyGreatPlace magazine. When the team met with the committee last year, […]

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25/02/2026

Do you have a Radio Teleswitch (RTS) electricity meter?

The Radio Teleswitch Service (RTS), also known as the Dynamic Teleswitch Service (DTS) is reaching the end of its operational life and will be switching off nationally in June.

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19/02/2026

Have your say on new information rights for social housing tenants

The Housing Ombudsman is asking customers to share their views on a new set of rules called the Social Tenant Access to Information Requirements.

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19/02/2026

Have your say through customer‑led scrutiny

Insight is exploring "What Matters Most" to customers, using feedback you’ve already shared to help shape a new Code of Conduct

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Megaphone and calendar

18/02/2026

Article by: Great Places

Legacy benefits are ending

All legacy benefits will end by 31 March 2026. If you still receive one of the benefits, you must move to Universal Credit by the deadline in your migration notice letter or your payments will stop.

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16/02/2026

First new homes handed over at Mellands Park development in Gorton

The first affordable homes at a major new development in Gorton have been handed over to Great Places, marking a significant milestone for the Mellands Park scheme.

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11/02/2026

Article by: Great Places

A fresh start for Denise

A life changing move has given long term customer Denise Downes renewed independence, wellbeing and a deeper connection to her community.

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Line drawing of homes

09/02/2026

Making Your Home Your Own

Our New Policy to Support Customer Improvements At Great Places, we know that your home is more than just a place to live – it’s where life happens. That’s why we’ve introduced our Customer Home Improvement Policy, designed to give you clear guidance and support if you’re thinking about making improvements to your home. You can find our more information on our dedicated […]

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Community Partnership Manager Aateeka Bashir, Neighbourhood Services Manager Mary Brown and Employability Coach Stacey Fletcher spoke to pupils at the Pleckgate High School jobs fair

06/02/2026

Great Places opens door to a career in housing

Great Places was represented at a Blackburn careers fair to talk to school pupils about working in social housing. The event, at Pleckgate High School, allowed pupil from years 9, 10 and 11, to meet with a host of organisations including employers, businesses and training providers giving advice on job roles and raising aspirations of […]

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