How to make a complaint

We take all customer complaints seriously and we will keep you informed of progress during any investigations. 

What to expect when you make a complaint

To help us resolve your complaint properly, please complete the online form below providing as much information as possible.

Other options

To report Anti-social behaviour, please use the anti-social behaviour reporting form

Report anti-social behaviour

To report a repair, please use the online portal or chatabot

Sign in to the portal to report a repair

Complaint form