How to make a complaint
We take all customer complaints seriously and we will keep you informed of progress during any investigations.
What to expect when you make a complaint
To help us resolve your complaint properly, please complete the online form below providing as much information as possible.
To report Anti-social behaviour, please use the anti-social behaviour reporting form
Report anti-social behaviour
To report a repair, please use the online portal or chatabot
Sign in to the portal to report a repair