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Struggling with bills or essentials? Lightning Reach is coming soon

POSTED: 25/09/2025

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We know that rising costs are making things harder for many people. Whether it’s energy bills, food, clothing or household essentials, it can be tricky to find the right support.

That’s why we’re introducing Lightning Reach from 6 October, a new, free and secure online tool that helps you find practical financial support that’s right for you.

Lightning Reach brings together different grants, benefits and support schemes tailored to you in one simple place. You just answer a few questions about your situation, and the platform will show you what help you might be eligible for, quickly and easily.

It’s already helped thousands of people across the UK, and we’re soon making it available to Great Places customers to help make things a little easier.

Stay tuned as from 6 October, you’ll find the link to the portal on our website.

As always, you can also access support from our Money Matters Team who provide one-on-one, tailored help through action plans and guidance around money and debt management – visit the Money Matters page here.

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