At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
05/11/2025
Great Places’ Sustainability Team recently hosted the first in a series of planned customer engagement events, aimed at supporting residents set to benefit from energy efficiency improvements to their homes. These upgrades are part-funded through the Government’s Warm Homes Social Housing Fund. Held at the Community Centre in our Northmoor Anchor Neighbourhood, the coffee morning […]
04/11/2025
Great Places Housing Group secures £49.9 million grant funding to deliver 509 new affordable homes Great Places Housing Group has secured an additional £49.9 million in grant funding from Homes England, the government’s housing and delivery agency, to support the delivery of a further 509 new affordable homes to start by March 2027 and complete […]
31/10/2025
Our older residents have felt the physical, social and mental benefits of these popular sessions run at our community centre.
