At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
21/11/2025
Great Places’ and Kellen Homes’ plans for Riverpark, a development of 498 homes in Newton Heath, East Manchester have been approved by Manchester City Council. The new development, built on the site of the former Riverpark Trading Estate, will transform the brownfield site into a vibrant new neighbourhood. Almost half of the homes will be […]
19/11/2025
Our Training and Skills Academy is helping customers gain valuable qualifications, including Level 2 Teaching Assistant and Level 3 Education and Training. The Great Places Training and Skills Academy continues to make a real impact, helping customers gain the skills and qualifications they need to thrive – both in education and in life. One of […]
19/11/2025
Article by: Great Places
Discover how Youth Elements is transforming Northmoor into a hub of opportunity and creativity, empowering young people to learn and thrive.
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| VISITOR_INFO1_LIVE | 6 Months | This is a Youtube cookie that keeps track of a user's preferences for Youtube videos that have been embedded. |
| YSC | Session | This is a session cookie from YouTube to track views of videos embedded on websites. |