• Careers
toggle search form
toggle search form
great places housing group Great homes. Great communities. Great people
  • Live Chat
  • Login to MyPlace
  • CAREERS
menu
  • For customers
    • Your rent
      • How to pay my rent
      • Trouble paying my rent or service charge
      • Rent and service charge FAQs
      • Competition and Marketing Authority Action
    • How to report a repair
      • Report a repair: Great Places customers
        • Planned improvements to your home
    • Anti-social behaviour
    • End my tenancy
    • Can I buy my home?
    • My Great Place
      • Customer opportunities
      • Great People, Great Stories
        • Esther Grace
        • Chloe
        • Spotlight on Idle Women
      • How are we doing?
    • Volunteering opportunities
    • Service Charges
  • Help and advice
    • Universal Credit
      • What is Universal Credit and is it for me?
      • Getting ready for the switch to Universal Credit
      • Extra help if you already claim Universal Credit
      • Tips to help you speed through the journey
      • Case studies
    • Managing your money
      • Home contents insurance
      • Budgeting Information
    • Employment & skills support
      • Employment and skills – hints and tips
      • Business Health Matters
    • Home repair hints & tips
    • Aids and adaptations
    • If you live in a new build home
    • Think safety, Think compliance
      • Domestic violence and abuse
    • Home heating advice
    • Support to maintain your tenancy
    • Winter weather tips
    • Beware of the latest scams
    • Damp, condensation and mould
      • Detective Damp's Guide
    • Help and support in your area
      • GM North
      • GM South
      • Lancashire
      • Yorkshire
      • All areas
      • Community Investment self-referral form
  • Get involved
    • How can I give my feedback?
    • INSIGHT scrutiny group
    • How has customer scrutiny made a difference?
    • Get involved - sign up
  • Find a home
  • Independence and Wellbeing
    • Find an independence and wellbeing service
    • Services for older people
    • Learning disabilities and autistic spectrum conditions
  • About us
    • Careers
      • Why work for us
        • Benefits, rewards and career development
      • How to apply
      • Current vacancies
    • Our history
    • Latest news
    • Development
      • Our work
      • Homes England Investment and the Bloc Partnership
      • Innovation Chain North
    • Cube
    • Board members
    • Executive Directors
    • Corporate and Investor Information
      • Regulatory info
      • Transparency reports
      • Corporate Plan
      • Business Plan
      • Value for Money Self-Assessment
      • Annual Report
      • Independence and Wellbeing performance 2019/20
      • Credit ratings
      • Financial accounts
      • Human rights policy statement
      • Modern Slavery
        • Modern Slavery 2021
      • Quarterly performance update
      • Investor Information
      • Equity corporate and investor documents archive
      • Tax Strategy
      • ESG Report
    • Our anchor neighbourhoods
      • Our Partners
    • Awards
    • Environment matters
    • Carbon Literacy
    • Equality, diversity and inclusion
      • Gender Pay Gap Reporting
      • EDI Strategy
    • Policy links
      • Customer feedback policy
        • Customer feedback policy - full
      • Customer Voice Strategy
      • Homes for Ukraine Guidance
    • Greater Manchester Housing First
    • Social Impact Report 2021
  • Contact us
    • Compliments and complaints
      • How to pay us a compliment
      • How to make a complaint

For customers

for-customers-4
  • ##Pay my rent
  • ##Report a repair
  • ##Report anti-social behaviour

What would you like to do today?

  • How to pay my rent
  • Trouble paying my rent or service charge
  • Report a repair
  • Planned improvements to your home
  • Report anti-social behaviour
  • End my tenancy

Can I buy my Great Places home?

Interested in buying your home?

As a Great Places resident you may be able to buy your home.

  • Know your value
  • Is buying right for you?
  • Applying for a mortgage
Find out more img-keys-001

Download your latest customer magazine

img-013

You can read the latest issue of our three customer magazines here:

Find out more 

Customer policy documents

  • Our Tenure and Tenancy Management Policy
  • Customer Code of Conduct
  • Income Management Policy
  • Complaint Handling Code
  • Our ASB Policy
  • Complaints Policy
  • All other policies

Latest news

  • Dev_Awards
    27/06/2022

    Affordable Development Team in the running for two top industry awards

    Read more...

  • Meadow Lodge 2 - resize
    17/06/2022

    Meadow Lodge garden gets a Jubilee makeover

    Read more...

  • GREAT PLACES LONGRIDGE 4591
    15/06/2022

    Celebrating the Queen’s Jubilee in Longridge

    Read more...

  • Bowland 5
    15/06/2022

    Blackburn legend marks end of Bowland House project

    Read more...

  • Screenshot 2022-06-15 at 09.38.30
    15/06/2022

    Eligible pensioners are being urged to take-up Pension Credit

    Read more...

  • Screenshot 2022-06-10 at 16.25.03
    10/06/2022

    Celebrating the Queen’s Jubilee with Great Places’ customers

    Read more...

Great Places Live Chat is available: Monday to Friday 8am to 6pm

Having difficulty finding the information you want? Chatabot can help and is available 24 hours a day.

We also have friendly and knowledgeable colleagues waiting between 8am and 6pm who can help you. At the bottom right of this page is the Great Places Chatabot tab.

Click on it and lets have a chat!

Disability Confident  Texthelp  Stonewall  homes4north  ics  EU

© Great Places Housing Group Limited 2020

  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy

Registered Office: 2A Derwent Avenue, Manchester, M21 7QP

Homes England Registration Number: L4465. Community Benefit Registered Society: 30045R

Follow us

  • facebook
  • twitter
  • youtube

For new homes available to buy or for market rent,
visit Plumlife and Equity Living

Website by Itineris

great places housing group

Resident Survey

great places housing group

RESIDENT LOGIN

Access your tenancy information online
Forgot Password
Not registered yet?