Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
19/10/2026
Christian Wakeford MP visits supported housing scheme for young people in Radcliffe
Great Places recently welcomed MP for Bury South, Christian Wakeford, to Ellen Court in Radcliffe, to see how its Independence and Wellbeing service is supporting young people experiencing homelessness or at risk of homelessness to achieve independent living.
19/10/2026
Why supported housing matters – Supported Housing Week 2026
We're proud to support the National Housing Federation's Supported Housing Week. Read a blog from our Director of Independence & Wellbeing, Andrew Gray, about why supported housing matters.
15/10/2026
Introducing Our Code of Conduct
At Great Places, how we work is just as important as what we do. That's why we've introduced Our Code of Conduct, which sets out the behaviours and standards expected of everyone who represents Great Places.
More help and advice
