Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
22/09/2026
Our partnership with The Sheffield Mind Health Engagement Project
We work with the Sheffield Mind Health Engagement Project. They help those living with Severe Mental Illness to access annual health checks, vaccinations and screening programmes.
21/09/2026
Great Northern Regen Debate brings together sector leaders and residents to champion regeneration across the North
Leaders from across housing, local government, development and community organisations joined residents and regeneration partners in Manchester for the Great Northern Regen Debate, exploring how regeneration can unlock growth, tackle the housing crisis and create places where people can thrive. Delivered by Great Places Housing Group in partnership with the Northern Housing Consortium (NHC) and […]
16/09/2026
Article by: Great Places
Great Places supports new customers to sustain their tenancies in Stockport
Find out how Great Places teams worked together to help two customers moving from temporary accommodation settle into their new homes.
