At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
12/11/2025
Article by: Great Places
Candle safety might sound obvious – but did you know that candles are actually the leading cause of all house fires?
07/11/2025
Article by: Great Places
Braving the rain, customers of Northmoor came together for a spirited community clean-up, paving the way for better neighbourhood.
05/11/2025
Northmoor customers welcomed to first Warm Homes Engagement event Great Places’ Sustainability Team recently hosted the first in a series of planned customer engagement events, aimed at supporting residents set to benefit from energy efficiency improvements to their homes. These upgrades are part-funded through the Government’s Warm Homes Social Housing Fund. Held at the Community […]
