Go to homepage
Login to MyPlace

Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Safety and looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Building Safety Engagement

As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.

Building Safety Engagement

Latest news and blogs

04/12/2025

Stay fire-safe this festive season!

It's the most wonderful time of the year - but with the increased risk of fire, let's all stay aware of how to stay safe.

Find out more

04/12/2025

TOinC Days in Northmoor and Oldham – Bringing warmth to our communities

On Monday 1 December and Tuesday 2 December, Northmoor in Longsight and The Primrose Centre in Oldham came to life with teamwork and community spirit as around 20 Great Places colleagues spread across the two days, gathered for our second round of TOinC Days (Time Out in Communities), supporting our annual Winter Warmer Campaign. In […]

Find out more

04/12/2025

Sureserve brings winter warmth to Great Places’ Customers

As part of our Gas Servicing Contractor Sureserve’s social value commitment, Great Places’ customers are receiving Winter Warmer Packs to help them stay warm and supported during the colder months. Each pack includes essential winter items such as hats, gloves, and blankets, along with 10 food staples including bread, porridge, biscuits, beans, and soup. These […]

Find out more