Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
01/07/2026
Winnipeg’s garden is blooming again
A Blackpool community garden is blooming thanks to some green-fingered customers and a little help from Great Places.
01/07/2026
Victoria and Jasper are ready for a new tomorrow
When Victoria lost her partner, her life spiralled out of control. But when she entered Blackburn's InPartnership Project (IPP), a couple of years ago, things began to change.
26/06/2026
Putting the community into the hub
Six months into the Pat Midgley Community Hub Foundation running as an independent organisation, it's thriving under local management.
