At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
23/03/2026
Did you know your rent is changing from Monday 6 April? You don’t need to fill out a change of circumstances – this will over complicate things. Universal Credit will prompt you via your journal after Monday 6 April so that you can advise them of your new rent and service charge. This is the […]
18/03/2026
Article by: Great Places
A new government scheme is set to deliver vital emergency support to low‑income households across England. Learn more about it.
18/03/2026
Article by: Great Places
Great Places recently joined forces with Step Up MCR to support a community‑led funding initiative empowering residents across Manchester.
