At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
16/02/2026
The first affordable homes at a major new development in Gorton have been handed over to Great Places, marking a significant milestone for the Mellands Park scheme. Kellen Homes has completed the first phase of new properties as part of the 303-home mixed‑tenure development on Mount Road, which will also include a new youth, community […]
11/02/2026
Article by: Great Places
A life changing move has given long term customer Denise Downes renewed independence, wellbeing and a deeper connection to her community.
09/02/2026
At Great Places, we know that your home is more than just a place to live – it’s where life happens. That’s why we’ve introduced our Customer Home Improvement Policy, designed to give you clear guidance and support if you’re thinking about making improvements to your home. You can find our more information on our dedicated Home Improvements Page here. Why have we […]
