News & Blog

The Housing Ombudsman is asking customers to share their views on a new set of rules called the Social Tenant Access to Information Requirements (STAIRs). These rules are designed to give housing association tenants clearer rights to ask for information about how their homes are managed. STAIRs will set out what information housing associations must […]

Insight is exploring "What Matters Most" to customers, using feedback you’ve already shared to help shape a new Code of Conduct

All legacy benefits will end by 31 March 2026. If you still receive one of the benefits, you must move to Universal Credit by the deadline in your migration notice letter or your payments will stop.

The first affordable homes at a major new development in Gorton have been handed over to Great Places, marking a significant milestone for the Mellands Park scheme.

A life changing move has given long term customer Denise Downes renewed independence, wellbeing and a deeper connection to her community.

At Great Places, we know that your home is more than just a place to live – it’s where life happens. That’s why we’ve introduced our Customer Home Improvement Policy, designed to give you clear guidance and support if you’re thinking about making improvements to your home.  You can find our more information on our dedicated Home Improvements Page here. Why have we […]

Great Places was represented at a Blackburn careers fair to talk to school pupils about working in social housing. The event, at Pleckgate High School, allowed pupil from years 9, 10 and 11, to meet with a host of organisations including employers, businesses and training providers giving advice on job roles and raising aspirations of […]

Insight’s latest scrutiny is focusing on what makes a service a great experience for customers. By reviewing feedback and insights gathered from complaints, and other consultations the group will highlight what customers say works well and where improvements could make the biggest difference. This work will help ensure our services continue to meet the needs […]

Great Places recently welcomed Greater Manchester Mayor Andy Burnham to its award-winning Docherty Project in Rusholme, to see first-hand how its specialist Independence & Wellbeing scheme is supporting people experiencing homelessness alongside alcohol dependency. During the visit, the Mayor met customers and colleagues to learn how the project helps individuals regain stability and independence. He […]