Great Places understands that there will be occasions when our customers may wish to display flags in or outside their homes, for example during international sporting competitions or national holidays, etc. However, if flags are a potential safety risk or hazard, customers will be asked to remove them.
As with any landlord, our tenancy agreements state that customers must gain permission from Great Places before making any significant adaptations, and this would include installing a flagpole, or carrying out work which might damage one of our properties.
If you would like to make an adaptation to your property to help you live more independently, please contact our Customer Hub in the first instance, or find out more on our adaptions page.
If we receive a complaint about a customer displaying aggressive or offensive messages in any form, we will need to investigate and check that this does not breach their tenancy agreement.
More information is available about our complaints policy on the how to make a complaint page.
