Your safety is and always will be our top priority. That’s why we are making sure our teams responsible for fire safety comply with every regulation and procedure. These are some of the actions Great Places has taken to ensure that we as a business and our customers think safety first when it comes to fire:
Please be assured that your safety remains our top priority and we will continue to follow our stringent fire safety procedures at the buildings we own and manage. If you have any questions please call our Customer Access Team on 0300 123 1966 and ask to speak to the Compliance Fire Safety Team. Or email the Firesafetyandliftteam@greatplaces.org.uk
If you live in a block that operates a policy of (stay put) and you discover a fire in a flat or common area, you should:
Other occupants not directly affected by the fire should:
If your home is a single dwelling or a flat in a block that operates an immediate evacuation policy you should take the following action:
On hearing the alarm:
Your Neighbourhood Coordinator, Neighbourhood Officer or Fire Safety Officer will be able to tell you which evacuation procedure should be used at your home. Alternatively, if you live in a flat, refer to the red fire action notices which are displayed in all communal areas.
You should have an escape route planned that everyone at your address is familiar with. As you escape, remember:
Ensure the route to your means of escape is kept free from obstructions, such as items of furniture, bicycles and refuse, or any other item that could have the potential to be a slip or trip hazard. If your home is located in a block or scheme, this guidance should be applied to communal areas and corridors. It is vital that nothing blocks an escape route for any resident, or provides fuel for a fire.
Fire doors should be kept closed and never propped or wedged open. Other internal doors should be closed when sleeping, as a closed door not only helps to contain a fire to a single room but also prevents the smoke (which contains hot, harmful, toxic gases) from spreading through the rest of the home. This will give you more of a chance of getting out safely. The door closer on a flat entrance door is there to keep the door closed and any fire at bay, do not remove under any circumstance and report any repairs immediately.
Once you’re out and safe, call the emergency services free on 999. When you speak to the operator:
You should find somewhere safe to wait near the building. If there’s someone still inside, wait for the Fire Brigade to arrive and tell them – they’re much more likely to be able to find them quicker than you. If you go back into the building, you will slow down the fire fighters’ efforts to rescue anyone else missing, as well as putting your own life in great danger.
If an electrical appliance catches fire, don’t throw water on it. If it is safe to do so, you may be able to put out the fire immediately by:
Follow these safety tips to avoid causing a fire:
If you would like Home Fire Safety Assessment please get in touch with your local Fire and Rescue Service, who will be happy to give you free advice and may fit smoke alarms if necessary.
If you become concerned about the serviceability of any of the fire safety equipment located at your premises or feel that the risk of fire has increased for any reason, please contact your Neighbourhood Coordinator immediately on 0300 123 1966.
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