At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
29/08/2025
Great Places Housing Group is working with Sheffield Housing Company, Sheffield City Council, and Keepmoat to deliver a major regeneration initiative in Sheffield that will see the delivery of 98 new affordable homes across three sites in the Manor area. The developments will provide a mix of homes for affordable rent and shared ownership, helping […]
27/08/2025
Article by: Great Places
Empowering customers to overcome barriers and thrive: the mission of Great Places’ Employability Service.
27/08/2025
On Friday 1 August, Great Places teamed up with Onward to host the Broughton Bikes event at Salford Gymnastics Centre, bringing the local community together for a day filled with new bikes, repairs and healthy living advice. Thanks to the social value partnership with SUEZ, 20 refurbished bikes were donated to local children, supporting families […]
