Customers
At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
Safety and looking after your home
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
Supporting you – including help with the cost of living
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
Building Safety Engagement
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
Latest news and blogs
22/05/2026
Brightening Key Worker Accommodation through creativity
Great Places has partnered with Oldham College students to transform communal spaces at Oak and Beech House, key worker accommodation located within the grounds of The Royal Oldham Hospital. Oak and Beech House provide 52 single rooms with shared lounges, kitchens and bathrooms, offering temporary accommodation for NHS staff, including doctors and nurses from overseas. […]
22/05/2026
Great Places Secures HNES Funding for Heat Network Study at Fernbank House
Great Places has secured national funding to carry out a fully funded optimisation study of the heat network at Fernbank House in Blackburn. The funding comes from the Heat Network Efficiency Scheme (HNES), which has awarded £15.6 million across England and Wales to improve heating and hot water systems for more than 10,400 residents. At […]
20/05/2026
Successful delivery of working from home courses
We have recently delivered two successful working from home courses, designed to support customers who are interested in exploring remote employment opportunities. The sessions took place at our Oldham Office, with six customers attending the first session. A second session followed, with a further seven customers in attendance. Each workshop ran for three hours and […]
