At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
08/04/2026
Great Places Housing Group has secured planning approval and acquired land for a new development that will bring much‑needed affordable homes to the former Park and Arbourthorne Labour Club site on City Road, Sheffield. The scheme being delivered in partnership with Holmpatrick Developments Limited will create 57 modern, energy‑efficient apartments, all for social rent. This […]
07/04/2026
Great Places recently welcomed Kilvinder Vigurs, Deputy Mayor for Policing and Crime at the South Yorkshire Mayoral Combined Authority, to Wybourn for a visit to see the community led services, employment support, and partnership work across one of our key neighbourhoods.
02/04/2026
An update from our Sustainability Team Over the past year, we’ve been working hard to improve the energy efficiency of our homes – and we’re pleased to share the progress we’ve made so far. Thanks to a range of home improvements, 705 Great Places homes have now been upgraded to an EPC band C rating. This means better‑insulated homes that are […]
