At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
23/04/2025
Don’t forget to update your journal with your rent change Your rent has now changed. Don’t forget to respond to your prompt in your journal from Universal Credit so you’re paid the correct rent. If you don’t respond to the prompt via your journal you will miss out on the money you’re entitled to for […]
15/04/2025
Our offices will be closed from 6pm on Thursday, 17th April until 8am on Tuesday, 22nd April due to the Easter break. During this time we will be operating an Emergency Only Service. If your repair falls into the emergency category you can call us on our local rate number 0300 123 1966, please listen to the options […]
15/04/2025
Louise Haigh MP, Clive Betts MP, and Cllr Laura Moynihan recently paid a visit to our JobsPlus site in Wybourn, Sheffield, to get a sense of the Wybourn Works programme and its early successes.
