At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.
Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.
We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.
We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.
As part of our resident engagement obligations as an Accountable Person under the Building Safety Act 2022 we are required to produce Resident Engagement Plans for our high-rise buildings, that include important building and fire safety information for residents.
19/01/2026
Great Places recently hosted Manchester City Council leaders to celebrate the start on site of its £21m affordable housing development at Grey Mare Lane in Beswick, Manchester. The event was attended by Cllr Bev Craig, Leader of Manchester City Council, and Cllr Gavin White, Executive Member for Housing and Development, alongside Alison Dean, our Chief […]
15/01/2026
Great Places has completed on contracts with housebuilder Strata to partner in delivering 53 much-needed affordable homes at Lutterworth Drive in Doncaster. The development will provide high-quality homes for social rent, helping to meet local housing needs and create a vibrant, sustainable community. The scheme includes a mix of one, two, and three-bedroom properties, including […]
15/01/2026
Minister for Climate Katie White OBE MP visited new and retrofitted eco homes in South Yorkshire to learn more about the role housing associations play in improving sustainability and delivering on the region’s ambition to be net zero economy by 2040. Her visit was hosted in collaboration with South Yorkshire Housing Association (SYHA), South Yorkshire […]
