INSIGHT – customer scrutiny group

Are you a Great Places customer who has some spare time, would you like to put it to good use and make a difference? 

If so, you could be a valuable addition to our INSIGHT Customer Scrutiny Group.

What is the Customer Scrutiny Group?

The group provides a real opportunity for you and your fellow customers to hold landlords to account for their decisions and services. Group members will be invited to: 

  • Take a detailed look at how Great Places can improve its services
  • Work with Great Places colleagues to collect 'evidence' about how our services currently work and speak with other customers about their experiences with our services
  • Use what you learn from this to recommend changes that will improve our services in the future.

What's in it for you?

Getting involved is an opportunity to develop new skills, gain valuable work experience
and meet like-minded people.

You will play your part in shaping new and existing services and can do this from your home or our offices.

What skills do I need?

You don't need any previous experience — all we ask is that you are committed to the project.

We will provide any relevant training and cover any 'out of pocket' expenses, such as travel and carer costs.


Hopefully you’ve seen something that interests you...

Get involved - sign up here