Colleague Wellbeing

An internal platform offering access to a wide range of benefits and discounts from hundreds of retailers. It also features a wellbeing centre that provides educational resources, support and tools to help colleagues lead healthier, happier lives. The platform is structured around four key themes: Move, Munch, Money and Mind. For our Repairs Operatives we have provided van-based wellbeing kits, which include signposting numbers to support services.

This plan covers dental, optical and therapeutic treatments, with options to include family members. It also provides 24/7 access to counselling and GP services.

Last year we trained 51 Mental Health First Aiders across the business. We also introduced peer-to-peer trauma support. This was initially introduced into our Independence and Wellbeing services, with 41 colleagues and 11 managers trained as practitioners. We also have access to a dedicated CDT psychologist/counsellor for colleagues experiencing mental health challenges due to personal or work-based situation.

Weekly onsite physiotherapy sessions have been introduced this year, and are consistently fully booked, offering colleagues convenient access to support for musculoskeletal issues. Colleagues using the service have noted significant improvements in their physical health and mobility.

The 2024/25 programme has included:

• Time to Talk Days introduced into teams to promote conversations about wellbeing and mental health
• Wellbeing Action Plans embedded into one-to-one conversations between managers and their team members
• Regional Recognition Days to celebrate colleague achievements
• Yoga sessions and a Cycle to Work Day, complete with breakfast and bike checks
• Workshops focused on mental health and self-care
• Rockfit fitness classes, Wellbeing Walks and Wellbeing Toolbox Talks
• A continued fundraising partnership with Mind, aiming to raise £30,000 over two years. In the first year, we raised £14,577 through team activities such as the Manchester 10K, Tough Mudder, raffles and quiz nights
• Activities aligned with national and international awareness days
• Increased awareness of health screening through podcasts featuring guest speakers with lived experience of breast, cervical, bowel and prostate cancer.