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POSTED: 13/03/2023

Ourvoice

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We’re delighted to have now launched Our Voice – our exciting new digital platform that will make it easier than ever to share your views with us!

Our Voice is a place where customers and colleagues of Great Places Housing Group can come together to share ideas, participate in consultations and help shape the services and community.

Working closely with our customers is very important to Great Places and your involvement has already helped to shape and improve our services. We want to do more of this and make it easier for you to get involved and have your say… so we’ve have launched Our Voice to help us do just that!

Our Voice is an interactive digital tool that we hope you’ll use to tell us what you like about your home and the services we provide, but also where you’ll share your thoughts with us  around what we need to improve and can do better.

The great thing is that you’ll be able to do this in the way that suits you best.

Over the next few months we’ll be setting up different topics and will be inviting you to post your own ideas and comments. You’ll be able to point to areas on local maps, post photos and videos if you’re up for it, participate in polls and surveys, share thoughts and tips and much more.

Some sites will be open to all of our customers.  Some will be open to customers who live in a particular area, or who have received a particular service recently.  Some will even be open to members of the wider community, so that we can make sure that we’re getting relevant feedback.

Our first campaign is focused on asking customers how you would like Great Places to celebrate and recognise customers who do great things in your local area, neighbourhood, street or apartment block.

It’s early days for Our Voice and it will evolve over the coming weeks and months. For now though, we’re really excited to have a platform dedicated to customers that will enable us to hear in a range of ways what is important to you and your friends and neighbours where you live. We hope you’ll enjoy using Our Voice and seeing what changes we can make together.

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