At Great Places, we’re always looking for ways to make our communications clearer, more helpful and shaped by the people who use them, our customers. That’s why our Communications Team recently teamed up with our Customer Committee to review how we share information, starting with the MyGreatPlace magazine.
When the team met with the committee last year, they brought forward some valuable feedback and suggestions, telling us they wanted to see:
You may have already spotted some of these changes in the last edition (Autumn 2025). We removed region-specific sections so that local stories could feature across the whole magazine, and included more of the content they told us customers enjoy, from winter warmer advice to money saving tips. We even refreshed the design, with more pictures and a better layout to make the magazine a bit more enjoyable to read!
But the committee’s work doesn’t end there – they are continuing to look for more ways to make our communications simple, useful and customer-led. We’ll keep sharing their updates in our eNews and future editions of MyGreatPlace, so keep an eye out for more coming soon.
We’d also like to hear from you so why not take a look at our last magazine and share your feedback? Details on how to do this can be found in the magazine. Your feedback will help shape what comes next.
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