What is classed an emergency?
- A complete loss of power — have you carried out a trip test to try and identify the problem?
- Having no heating or hot water in the winter
- A leak that cannot be contained
- Doors or ground floor windows that are insecure.
If your repair falls into the emergency category please call us on our local rate number 0300 123 1966
. Emergency repairs can be reported 24 hours a day, 7 days a week.
We will aim to attend your property to make safe or fix (where possible) any emergency repairs within four hours of you contacting us.