Universal credit


Is your rent changing in April 2018?

If you are in receipt of Universal Credit contact the UC Helpline on 0345 600 0723 or use your online journal to advise them of the change.

What is it?

Universal Credit is a single monthly payment for people in or out of work. It replaces some of the benefits and tax credits that you might be getting now, including:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit

If you are claiming this benefit, your rent will be referred to as the 'Housing Element' and included in your Universal Credit payment.

You still need to pay the full amount of rent to us even if you only receive part of your 'Housing Element' in your Universal Credit payment.

Is it for you?

For more details on eligibility and how to claim visit: Governments Universal Credit page or view the Universal Credit Guide.

Let us know if you have made a claim for Universal Credit and need help or advice with managing your money or getting back in to work by using our change of circumstances form.

Click on the link above to find out more about Universal Credit's online services. This overview shows the service as of June 2017.