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Home Improvement Works
Start Date Notification

This is a gentle reminder that your improvement works are due to start.

Please refer to your Customer Information Pack for a reminder of how the works will be carried out and how you can prepare.

If you can see any potential problems we may have with the improvement works or start date, please contact me to discuss as soon as possible; my mobile number and email address is listed below.

To ensure your works are continuous and remain on schedule, we must have access to your property at all times as discussed with you during the time of my visit.

The Emanuel Whittaker site team working hours are from 08:00 to 16:30 (Monday – Friday). In the event of an emergency outside of these hours, and related to these improvement works only, please contact Paul Robinson on 07847482765. For all other emergency repairs, call Great Places Housing Group on 0300 123 1966.

Please remember; do not let anyone into your home that you are unsure of. All Emanuel Whittaker operatives carry identification badges, please ask to see them.

We have in place a range of measures in-line with government guidance to limit risk, and protect the health and wellbeing of customers and colleagues at all times. Please help us manage this by contacting me as soon as possible if at any point you or a member of your household display symptoms of Covid-19, are shielding, self-isolating or are awaiting Covid-19 test results.

If you have any questions or queries, please do not hesitate to contact me using the details listed below.

We look forward to working with you.

Kind regards,

Neil Lancaster
Resident Liaison Officer

Mobile: 07796 943 074