Social value

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Social value programme

The social value programme plays a huge role in supporting our customer and communities, through the organizations we work with.

When we tender our various workstreams, we place significant emphasis on social value, whilst maintaining value for money and quality.

This has led to some brilliant outcomes and helped fund some amazing projects.

  • £112,000 of Social Value funding has been allocated in 2020/2021, attributed to 14 supply chain partners
  • 16 contractors were involved in 23 social value projects, representing almost £431k of social impact.
  • 13 customers went into employment as a result of social value pledges. 

Some of the projects that have been funded include:

  • Working Wardrobes Salford
  • Open Kitchen Manchester
  • Blackpool Food Bank
  • Digital inclusion in Independence and Wellbeing
 

Vulnerable Customer Calls

Colleagues from across the business made phone calls to our customer who are over 70, checking their needs and general befriending. Over 4,000 were called, initially during the first lockdown again in the run up to Christmas.