Christmas and New Year opening hours 2021

Please note that during the holiday period we will operate an emergency service only from 4pm on Christmas Eve, Friday, December 24 until Tuesday 4 January 8am.

If you do need to contact us during this time to report an emergency please call us using the number below.

If you have any emergencies during this time call: 

  • Great Places Customers: 0300 123 1966
  • Former Equity Customers: 0300 123 4460 

And listen carefully to the different options, so make sure you get through to the right place. 

Don't forget, you can pay your rent, report a repair and access many other services on the website, which can be used 24/7 from any computer, tablet or smartphone. You can also use Chatabot.

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