From Tuesday 18 December customers will no longer be able to manually pay their rent over the phone. A variety of digital options are available and you can find out which is the best option for you here.
This change in payment policy will mean a faster, more efficient and effective service for customers.
We are constantly improving our digital offer to customers and we would hope that customers would choose digital options first. Should you need to contact us by telephone please be aware we have made changes to the options available when you call in, so please listen carefully to the new options to ensure you get through to the right person. Again, these changes will result in an improved service for you.