Right to Buy advice for customers

Recently we received a telephone enquiry from a customer about their Right to Buy options.

We have also received a high level of enquiries from customers asking about their Right to Acquire options.

With this in mind, we wanted to remind customers, of their rights and also their options.

The Ministry of Housing, Communities and Local Government, local authorities and housing associations are concerned that tenants do not always receive good advice when they ask private companies and individuals for help when buying their property.

Sometimes tenants are asked to pay for services that the housing association will do for nothing – for example, Right to Buy application forms and a Right to Buy information booklet are available free from the housing association.  Tenants can also, on occasion, be offered money as part of a deal under which a property company ends up owning the dwelling.  The company may then charge a higher rent than the housing association.

If you need advice on any aspects of the Right to Buy scheme, please contact the Government appointed Right to Buy Agent on  0300 123 0913 who will provide you with a Right to Buy information pack which contains all the information you will require.

If you have been approached by a person or a company offering to help you to buy your property, check out what’s in it for them.  We strongly recommend you contact the association before signing up to any deal.

PLEASE BE SUSPICIOUS IF ANYONE CONTACTS YOU IN RELATION TO RIGHT TO BUY.  THEY MAY BE TRYING TO PERSUADE YOU TO DO SOMETHING THAT BENEFITS THEM RATHER THAN YOU.

< Go Back