Welcome

The last year has undoubtedly presented us with some fantastic opportunities, none less than our merger with Equity Housing Group on 1 April 2020.  However, this has taken place in the midst of a global pandemic that has brought unprecedented challenges and hardship to our customers, colleagues and society at large.

Our immediate priorities are on continuing to deliver essential merger integration activity, maintaining all services for our customers, investing in our assets, maintaining our development programme and ensuring that those hardest hit by the pandemic have our support where needed. 

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About us

Great Places exists to improve the lives of the people living in our 24,000 homes across the North-West, South Yorkshire and Derbyshire. We are much more than just a landlord, providing a wide range of services and promoting partnership work to create vibrant, sustainable communities. 


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Our partnership with Equity


Planning for 1 April 2020 was geared around ensuring a smooth transition for colleagues and customers, with teams from both legacy organisations engaged in the production of our integration plans.

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Pioneering partnerships

Our partnership work is aligned closely to our values and key to the success of Great Places. We understand that by working with others, we are stronger together and best placed to deliver more homes and improved services for our existing and future customers.  Partnerships underpin everything we do and we are constantly exploring ways in which we can work with others to achieve better outcomes.

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Partnerships 


Great homes

Maximising our Investment in Sustainable Homes

At Great Places we are proud to be one of the leading developing housing associations in the North.


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Homes 



Great communities

Our Neighbourhoods teams help to create successful, vibrant communities that our customers want to live in.
Our Corporate Plan makes a long-term commitment to creating sustainable neighbourhoods, increasing investment in communities and combating the negative impact of poverty and inequality.

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Great people


O
ur people are the key to our success. We are committed to ensuring that Great Places is a fantastic, ethical company to work for and that colleagues feel valued and engaged

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Performance

We use a variety of different ways to benchmark our comparative performance, including the Institute of Customer Service, the North West Employee Engagement Group and data provided by the Regulator of Social Housing and the Sector Scorecard.

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Finance

Despite a challenging global economic environment, we remain in a strong financial position.

In 2019/20 we generated a surplus of £17M and saw improvements across a number of key financial metrics.

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