Reporting anti-social behaviour

What is anti-social behaviour?

Anti-social behaviour is behaviour which has a negative impact on you and your neighbours' lives. It can include:

  • Nuisance and harassment
  • Hate crime
  • Domestic abuse
  • Serious acts of violence
  • Threats of harm

Our aims and responsibilities

Prevention, early intervention and support are all key to tackling anti-social behaviour, backed by a full range of enforcement powers. View our Anti-Social Behaviour Policy.

How do I report anti-social behaviour?

  • If you are a Great Places customer you can log in or register here to let us know what's going on and report any anti-social behaviour.
  • If you are not a Great Places customer we'd still like to hear from you — please click here to complete a quick online form.
  • Please click here to complete a quick online form.

What happens next? Your responsibilities

We will work with you to help us deal with cases quickly and efficiently. You can support us by:

  • Keeping calm. It's important not to inflame situations further and co-operate with our colleagues as they investigate.
  • Considering mediation. Your case officer may recommend this as a positive first step.
  • Being truthful. If you are found to have made false allegations, Great Places can take action against you.
  • Reporting serious incidents to any other relevant agencies.

Working with other agencies

We want to resolve all cases of anti-social behaviour as quickly as possible and sometimes we need to work with partner agencies to do this. Partner agencies, including the police, may be able to act when we can’t, or provide legal back-up. In some cases, if matters aren't reported to the police/emergency services it can make it more difficult for us to take action.

Who do you tell?

  • The police — if you suspect criminal activity has taken place
  • Environmental health — to investigate cases where noise, fly-tipping, graffiti and abandoned vehicles are causing a nuisance
  • The fire service — for emergencies and to tackle/prevent fires causing harm or damage to people and property
  • Social services — to keep children and vulnerable adults safe from harm

Some useful contacts: