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Customers

At Great Places we value every one of our customers and are here to ensure you are supported in your home and life. In this section you can find out how to report issues, interact digitally, get support and ensure your views help shape the services we deliver.

Getting in touch with us online couldn’t be easier. Simply log in to our Portal MyPlace.

Supporting you – including help with the cost of living

We have lots of help and support, whether you are struggling to pay your rent, looking for advice on Universal Credit, searching for jobs or training.

Support for you

Looking after your home

We never forget that our property is your home and we know you want the best advice and guidance of how to look after it properly, how to fix minor repairs, safety information and details of when work will be carried out.

Looking after your home

Latest news and blogs

15/03/2024

Article by: Great Places

Northmoor: Customer Involvement Update for Residents

Over the past few months, we have been gathering information about Northmoor, its residents and their needs. These are the results so far.

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14/03/2024

Appointment of Five New Board Members

Following the latest round of recruitment, we’re pleased to announce news of our five new board members. The five new board members will be: Board member profiles John-Paul Case – Cube Homes Board John-Paul has extensive experience across the property sector, predominantly within Residential Sales, Lettings and Property Management. He was the founder and Managing […]

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14/03/2024

Get involved in our Racial Equality Community Partnership Event

We are looking for ethnically diverse social housing customers, and community groups who support these customers, to join us for our first ever Racial Equality Community Partnership Event. The event will help us explore the experiences of ethnically diverse customers within social housing so that we can learn from these experiences and provide better services […]

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