Your tenancy

Report a repair, tell us what’s gone right or wrong & more

Want to see how we’re performing, tell us how we can do better, report a repair, pay your rent online or get in touch with your local Great Places office? You can do all this and more here. Soon you will be able to check your rent account statement online too.

Pay rent onlineGo to online payment facility

Pay your rent online with our flexible secure payment system, rather than telephoning or calling into your local office.more >

View your rent statement Manage my statement

Check your current outstanding balance by viewing your rent statements online. more >

Report a repairLog a repair

How? Play Video Does something at your home need fixing? Tell us about it here and we’ll sort it out.

Our repairs are carried out on our behalf by Cruden Property Services, KHT Services and Kier... more >

Your complaintsSubmit comments

How? Play VideoIf you’re not happy, please tell us why, so we can take action to put it right more >

Your complimentsSubmit comments

How? Play Video If you’ve been pleased with our service, we’d love to hear about it more >

Make a suggestionShare your ideas

How? Play Video Can you think of a way we could do something better? more >