Contact us


Need to get in touch? Here are all the ways you can contact us.

By telephone and email
To contact Great Places or Wates, dial 0300 123 2003. A full range of services are available between 8am and 6pm, Monday to Friday, with an extra out-of-hours repairs service provided by Wates, which can be contacted on the same number. 
PRESS 1 - for Wates Living Space who can help you with repairs, refurbishment and new-build enquiries
PRESS 2 - for Great Places Housing Group who can help you with housing management and information on sales unitsYour customer care number
You can also email the Great Places team at and Wates at​
In person
You can also drop in to see us at the Great Places office at 119 Union Street, Oldham, OL1 1TE. The office is staffed by neighbourhood staff and is open Monday to Friday between 9am and 5pm. The team are available to visit you in your home. Please don’t hesitate to ask for an appointment when it’s convenient for you.
In your neighbourhood
We provide weekly neighbourhood surgeries where you can meet with our staff from Great Places and Wates.