If you are interested to know more about scrutiny or becoming a member of INSIGHT please use the contact details below.


Tel: 0161 447 5161

A Few Words from INSIGHT members

"My reasons for joining ‘insight’ were to understand how rent money is spent by Great Places and make suggestions for improvement, which will contribute to effective value for money services being delivered to customers.  On a personal note, I wanted to gain experience of working in the housing sector by developing skills and learning new ones"

"I volunteered as I thought if I got involved, ‘insight’ could make a difference to services by representing a customer perspective of services"
– Carol
"After attending a Taster Day, I decided I would like to get involved with ‘insight’ to do my bit, learn more about how Great Places operates and help influence improvement of services received by customers"​ 
– Bev

"I am looking to gain new skills as ‘insight’ complete scrutiny reviews of different services and valuable work experience, which I can use to enhance my CV" 
– Michael

"It is a privilege to be part of ‘insight’ group, working alongside fellow customers.  As a member of ‘insight’ I will act as a critical friend challenging performance relating to the different services provided to customers"
– Catherine

"I am a part-time member of ‘insight’  I mainly work from home by reading policies and procedures. Then develop questions to be asked at staff interviews"
– Ruth.  

"INSIGHT as a group independently test services and represent customers views in relation to the service being scrutinised" 
– Ian